Privacy Policy

Last updated: 3 January 2018

In this Policy, when we use “we”, “us” or “our”, we refer to the company (Sand Challenge Lda,) This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the (“Site”, “Website”) or Access Algarves Mobile Application (“Application”)

Please read this policy carefully to understand our policies regarding your Personal information. If you don’t not agree with how we handle your personal information do not download or use the Application or Website. By using The Company’s Website or Application it is an acknowledgement that you understand and agree to the Privacy Policy. If you do not agree, please cease use of the relevant website(s) and/or Application(s) and DO NOT provide any personal data to us.

We use your Personal Information to improve the Site or Application, to improve the users experience and to share and offer users exclusive benefits to our company or our affiliates. By using the Site or Online Application, you agree to the collection and use of information in accordance with this policy.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name, email, phone number, ("Personal Information"). We will never share your personal data and information with third parties without your consent., the personal data we may collect includes:

1.1 You may give us personal information via fill-in forms, feedback or profile registration on our Website or Application. We also gather data through emails and by phone when you contact us. The information may include your name, age, date of birth and email and optionally your phone number. Subsequently if using a social network to register we will receive personal information in line with said sites Privacy Policy. This information may include: Profile picture, relationship status, family relations, location, language, address. And personal description.

1.2 Information will be gathered to generate a user profile when using the app to help benefit your experience. Information that might be gathered is: name, age, date of birth, Facebook log in associated information (if applicable through log in choice). profile pictures, email, nationality, marital status, gender.

1.3 Your contact information, including your (first and last) name, date of birth and email address and, optionally, your telephone number. We need your e-mail address and (optionally) telephone number so that we may contact you if we have questions or information for you regarding your subscription to our Services and any promotional offers or orders placed through our Website.

1.4 We collate and gather information regarding the usage of our products which include; redemption information’s, usage information of times of type of use, frequency of use as well as most frequently visited pages or screens and total savings.

1.5 When visiting our Website or Application we may collect information regarding your visit or our sites may automatically collect the following: browser type, time zone, language, device type, browser type and operating system.

1.6 We collect information on devices used to access or download our Website or Application. Make and model of devices, operating systems, device location and GPS and network connection such as mobile operator or ISP, language, time zone, phone number.

1.7 We may also require you to provide a billing and/or delivery address concerning a product or service we may be delivering to you that has been ordered through our Website

1.8 We receive information about your visits to our Website and Application including page response times, pages visited, length of page visits and scrolling and clicks.

1.9 Our Website and Application is for persons of 18 years of age or older. The company does not knowingly collect personal information from anyone under 18 years of age. Our Application and Website are not intended for persons under 18 years of age without legal parental or guardian consent. If we learn that we have unknowingly collected data from someone under 18 years of age we will delete the information. If you believe that the Company may have personal information relating to a person under 18 years of age without consent from a parent or legal guardian please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We use personal information for the purposes of serving you better and improving our products and services.

2.1 Providing you with the products and services that you have requested e.g. notifying you regarding the status of your order or delivery.

2.2 To inform you of other goods and services we offer that may be of interest to you if you have previously purchased similar products or services from us.

2.3 We may require information if any issues arise between yourself and the company and provide you with information of our products and services at your request.

2.4 To notify you about any changes to the current products or services we offer.

2.5 To make sure our Website and Application are presented to you and all devices equally and in the most effective manner.

2.6 For administration of our Website and Application for internal operations such as troubleshooting, data analysis testing, research and statistical analysis.

2.7 As part of our ongoing effort to ensure the safety and security of our Website and Application. 2.8 To collect or understand the efficiency of advertising we serve to you and others, and to deliver more relevant advertising to you;

2.9 To offer you suggestions and what we recommend based on your use of our Website and Application.

3.1 We will not sell any personal information to third parties.

3.2 We may share information with third parties that are associated with Sand Challenge Lda, such as service providers and data processors working on our behalf, and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services consultants, professional advisors (lawyers, accountants).

3.3 We may have a duty to disclose personal information to third parties in order to comply with legal obligations or industry requirements, or in order to enforce or apply our Terms of Use,Terms of Sale and other agreements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.

3.4 In the event that we sell or buy any business or assets, in such cases, we may disclose your personal Information to the potential seller or buyer of such business or assets.

4.1 This Policy applies only to our website and application and any information that we may collect. Both our website and application may contain links to third party sources when are not owned by us. When visiting these sources, we suggest you read their privacy policy. We will not be held responsible for any use or discloser of your personal information by such third parties.

5.1 Our Application offer social media plug-ins from various social networks. Your activity on our Application and Website can be made available on social networks such as Facebook and Twitter.

5.2 We are unable to change or influence data collected via social networks. Please read Privacy Policies of the related social networks for information relations to personal information transfer, this will help and you achieving your desired privacy setting

Within Our Applications and Website we use Google maps and other GPS services. You are always asked if the geo-location service can be activated and you can also object to this geo-location service within the respective Website and Application in order for you to stop this information.

7.1 Our Website or Application may contain web analytic services provided by Google Analytics. This means that when you visit our Website or use or Application, a cookie will be stored on your computer or mobile device, except when your browser settings do not allow for such cookies.

7.2 This further means that when you visit our Website or Application, the personal data described above in paragraph 1.1 – including the “click-stream data”, the data from “web beacons and tracking links” and information stored in Google Analytics’ cookies – will be sent to Google Analytics for analysis for and on behalf of us. Please note that if you have created an online profile on our Application and if you are logged on in this profile, a unique number identifying this profile will also be sent to Google Analytics in order to be able to match the web analytics data to this profile.

7.3 Google Analytics acts as our agent, which means that we solely determine the purposes for which the data is being used. You can find out more about the relationships between Google Analytics and us in the Google Analytics’ privacy policy.

7.4 If you do not wish information about your behaviour at our website or any mobile or web-based applications being collected and assessed by Google Analytics, you can install the Google Analytics optout browser add-on. This add-on instructs the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) to not send your site visit information to Google Analytics. The browser add-on is available for most modern browsers. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

8.1 The company values the trust you place is use by providing personal information, hence we endeavour to use commercially acceptable means of protecting it. However, no method transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

9.1To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.

10.1Updates to our Privacy Policy may happen from time to time. We advised anyone using our website or application to review this page regularly for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

11.1 It is your right to ask us not to process your personal information. However, we will usually ask you before collection of personal information.

11.2 For any questions regarding the handling of your personal information or about our policy, or if you wish to withdraw you consent or personal information you are welcome to contact us:
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone number: +351 935 342 444

11.3 By law, we may be prevented from complying with any request made to view/withdraw personal data. We may also decline any request that you may make if the law permits us to do so.

11.4 Often we need to use personal information to enhance our Application and Website to give you the best possible service.

12.1 If you have any complaint regarding the handling of your personal information get in touch in the following way:
• By email to the following address This email address is being protected from spambots. You need JavaScript enabled to view it.
• By telephone +351 935 342 444

12.2 Complaints will be dealt with in a well-timed and suitable manner by Sand Challenge Lda, We will always try respond to the complaint within 7 working day’s.

13.1 This agreement is governed by and construed in accordance with the laws of Portugal without regard to the conflict of laws and principles thereof, will apply to all matter relating to these/our Terms of Use and Privacy Policy

13.2 You accept and agree to submit to the jurisdiction of the courts of Portugal in respect of any dispute or difference arising out of and/or in connection with these terms and conditions or breath thereof

14.1Any changes we may make to our privacy policy in the future will be posted on this page with the “Last Updated” date changed. We recommended you check back frequently to keep up to date with any changes that may occur to our privacy policy.

This website and application is owned and operated by:
Sand Challenge Lda
Lagos, Portugal
Contact us at email:This email address is being protected from spambots. You need JavaScript enabled to view it. Phone: +351 935 342 444
Thank you for using our Application and Website