Last updated: 3 January 2018In this Policy, when we use “we”, “us” or “our”, we refer to the company (Sand Challenge Lda,) This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of http://www.accessalgarve.com the (“Site”, “Website”) or Access Algarves Mobile Application (“Application”)
We use your Personal Information to improve the Site or Application, to improve the users experience and to share and offer users exclusive benefits to our company or our affiliates. By using the Site or Online Application, you agree to the collection and use of information in accordance with this policy.
1. WHAT PERSONAL DATA IS COLLECTED AND HOW
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to your name, email, phone number, ("Personal Information"). We will never share your personal data and information with third parties without your consent., the personal data we may collect includes:
1.2 Information will be gathered to generate a user profile when using the app to help benefit your experience. Information that might be gathered is: name, age, date of birth, Facebook log in associated information (if applicable through log in choice). profile pictures, email, nationality, marital status, gender.
1.3 Your contact information, including your (first and last) name, date of birth and email address and, optionally, your telephone number. We need your e-mail address and (optionally) telephone number so that we may contact you if we have questions or information for you regarding your subscription to our Services and any promotional offers or orders placed through our Website.
1.4 We collate and gather information regarding the usage of our products which include; redemption information’s, usage information of times of type of use, frequency of use as well as most frequently visited pages or screens and total savings.
1.5 When visiting our Website or Application we may collect information regarding your visit or our sites may automatically collect the following: browser type, time zone, language, device type, browser type and operating system.
1.6 We collect information on devices used to access or download our Website or Application. Make and model of devices, operating systems, device location and GPS and network connection such as mobile operator or ISP, language, time zone, phone number.
1.7 We may also require you to provide a billing and/or delivery address concerning a product or service we may be delivering to you that has been ordered through our Website
1.8 We receive information about your visits to our Website and Application including page response times, pages visited, length of page visits and scrolling and clicks.
2. HOW IS THE COLLECTED PERSONAL INFORMATION USED
We use personal information for the purposes of serving you better and improving our products and services.
2.1 Providing you with the products and services that you have requested e.g. notifying you regarding the status of your order or delivery.
2.2 To inform you of other goods and services we offer that may be of interest to you if you have previously purchased similar products or services from us.
2.3 We may require information if any issues arise between yourself and the company and provide you with information of our products and services at your request.
2.4 To notify you about any changes to the current products or services we offer.
2.5 To make sure our Website and Application are presented to you and all devices equally and in the most effective manner.
2.6 For administration of our Website and Application for internal operations such as troubleshooting, data analysis testing, research and statistical analysis.
2.7 As part of our ongoing effort to ensure the safety and security of our Website and Application. 2.8 To collect or understand the efficiency of advertising we serve to you and others, and to deliver more relevant advertising to you;
2.9 To offer you suggestions and what we recommend based on your use of our Website and Application.
3. DISCLOSURE OF INFORMATION
3.1 We will not sell any personal information to third parties.
3.2 We may share information with third parties that are associated with Sand Challenge Lda, such as service providers and data processors working on our behalf, and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services consultants, professional advisors (lawyers, accountants).
3.4 In the event that we sell or buy any business or assets, in such cases, we may disclose your personal Information to the potential seller or buyer of such business or assets.
4. THIRD PARTIES
5. SOCIAL NETWORKS
5.1 Our Application offer social media plug-ins from various social networks. Your activity on our Application and Website can be made available on social networks such as Facebook and Twitter.
5.2 We are unable to change or influence data collected via social networks. Please read Privacy Policies of the related social networks for information relations to personal information transfer, this will help and you achieving your desired privacy setting
6. GEO-LOCATION SERVICES
Within Our Applications and Website we use Google maps and other GPS services. You are always asked if the geo-location service can be activated and you can also object to this geo-location service within the respective Website and Application in order for you to stop this information.
7. WEB ANALYTICS BY GOOGLE ANALYTICS
7.1 Our Website or Application may contain web analytic services provided by Google Analytics. This means that when you visit our Website or use or Application, a cookie will be stored on your computer or mobile device, except when your browser settings do not allow for such cookies.
7.2 This further means that when you visit our Website or Application, the personal data described above in paragraph 1.1 – including the “click-stream data”, the data from “web beacons and tracking links” and information stored in Google Analytics’ cookies – will be sent to Google Analytics for analysis for and on behalf of us. Please note that if you have created an online profile on our Application and if you are logged on in this profile, a unique number identifying this profile will also be sent to Google Analytics in order to be able to match the web analytics data to this profile.
8.1 The company values the trust you place is use by providing personal information, hence we endeavour to use commercially acceptable means of protecting it. However, no method transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
9.1To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.
10. CHANGES TO THIS POLICY
11. YOUR RIGHTS
11.1 It is your right to ask us not to process your personal information. However, we will usually ask you before collection of personal information.
11.2 For any questions regarding the handling of your personal information or about our policy, or if you wish to withdraw you consent or personal information you are welcome to contact us:
Telephone number: +351 935 342 444
11.3 By law, we may be prevented from complying with any request made to view/withdraw personal data. We may also decline any request that you may make if the law permits us to do so.
11.4 Often we need to use personal information to enhance our Application and Website to give you the best possible service.
12.1 If you have any complaint regarding the handling of your personal information get in touch in the following way:
• By telephone +351 935 342 444
12.2 Complaints will be dealt with in a well-timed and suitable manner by Sand Challenge Lda, We will always try respond to the complaint within 7 working day’s.
13. GOVERNING LAW
13.2 You accept and agree to submit to the jurisdiction of the courts of Portugal in respect of any dispute or difference arising out of and/or in connection with these terms and conditions or breath thereof
14. CHANGES TO OUR POLICY
This website and application is owned and operated by:
Sand Challenge Lda
Thank you for using our Application and Website